Note: Applicants must demonstrate understanding of AHCCCS billing processes and terminology as well as other types of insurances. In addition applicants must be able to demonstrate ability to properly process and submit claims and reconcile denials. Applicants must have experience completing the insurance credentialing process.

Duties:

• Submit billing in a timely manner daily to AHCCCS insurances through various portals.

• Create reports on billing levels on a weekly basis.

• Assists with physical site upkeep. (Cleaning, sanitizing, emptying trash, vacuuming etc.)

• Keep track and process accounts and incoming payments in compliance with financial policies and procedures. Send daily / weekly reports to CEO

• Perform day to day financial transactions including verifying, classifying, computing, posting and recording accounts  receivable data.

• Verify discrepancies and resolve client’s billing issues and reconcile all payments received from insurance companies and with the services provided. 

• Work in multiple software systems to accomplish AR results.

• Generate financial statements and reports detaining accounts receivable status.

• Serve as the liaison to therapist and AHCCCS Prior Authorization Department

• Tracking and organizing insurance information, following up on all claim denials.

• Effectively communicating billing, insurance, and coverage criteria updates with staff and management.

• Understanding of the insurance credentialing process.

• Keep up with compliance, coverage criteria, ICD-10 information and update supervisors and team as needed.

• Assists with general office cleaning and maintaining the conference room area and other areas of the office.

• *Other duties as assigned.

Requirements:

• High School Diploma or GED

• Must Have Minimum of 2 to 3 years’ experience in Medical Billing, Billing and Coding Credential is required in addition to experience billing AHCCCS AIHP, AZ Complete, UHC/Optum, Blue Cross Blue Shield and other insurances. Applicant must be able to demonstrate competency with these Insurances plans and the claims processes. 

• Confidentiality of Protected Health Information.

• Proven ability to calculate post and manage accounting figures and financial records.

• Data entry skills and knowledgeable in arithmetic and statistics.

• Excellent verbal and written communication skills. Proficiency in English and Spanish preferred.

• Customer service orientation and negotiation skills.

• High degree of accuracy and attention to detail

• Bachelors degree in Finance preferred.  Some academic training in accounting required.

Must have a Valid Arizona Driver License, Proof of Valid Insurance, Current Level 1 AZDPS Finger Print Clearance Card, CPR and First Aid Certification, Recent Negative TB Test and maintain these items during employment.  

This is an in-person position only, no remote options. 

To meet the needs of our clients with DUI charges, domestic violence charges, and other court-ordered service needs.

• Must have a LISAC, LASAC or LSAT
• Knowledge and understanding of DUI/DV Impulse Control Disorders
• Thorough understanding of group dynamics and group process
• Excellent therapeutic and personal boundaries and ethics
• Ability to perform crisis intervention
• Excellent teaching skills
• Bilingual in English/Spanish preferred
• Good verbal and written communication skills
• Flexible, compassionate, and caring personality
• Has the ability to set appropriate limits with clients when necessary

Duties:

• Attend group meetings weekly
• Model appropriate communication and leadership skills
• To promote a healthy lifestyle and teach healthy habits to the clients
• Adhere to a consensus model, where every member has a say in the structure of the group
• Maintain confidentiality and respect the individual needs of group members
• Direct the group back to the training materials when necessary.  Encourage members to use it as their “guide” to healthy communication and growth
• Limit self-disclosure to information that is of clear benefit to group members
• Have a clear reason before making any contribution or interjection during the meeting
• Address a crisis both within the group and individually while maintaining appropriate boundaries
• Direct members to the PHCC office for referrals to individual therapists when necessary
• Maintain contact with the Director regarding the status of the group, including change in meeting dates or times, cancelled meetings, group size, and any other issues or questions regarding the group
• Notify the PHCC office and all group members no less than 24 hours in advance if group is cancelled, except in cases of sudden inclement weather
• Conduct orientation and complete an intake for new members
• Complete monthly reports for the courts
• Ensure that each group member signs in on the Group sign-in Sheet for each week
• Program Outreach is required to maintain continuous stream of clients
• Participates in general office cleaning duties as required 
• Other duties assigned by supervisor

Responsibilities:

• Complete all necessary paperwork (monthly reports, progress notes, time sheets, orientation paperwork, and intake paperwork). Progress notes and documentation are due within 24 hours of the date of service or next business day. 
• Collect group and class fees if required
• Receive clinical oversight from clinical director or licensed behavioral health professional supervisory staff
• Participate in trainings at PHCC main office.

 Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards

• Counseling any employees struggling in their roles
• Answering telephone calls and emails from customers and clients and directing them to relevant staff
• Monitoring office supplies and ordering/purchasing new supplies under the direction of the CEO as required
• Interviewing and training new office employees and organizing their employment paperwork
• Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
• Reporting office progress to senior management and working with them to improve office operations and procedures
• Additional duties as may be assigned

Key Competencies:

• Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, active listener, among other tasks
• Organization and the ability to multitask to complete a wide variety of tasks
• Flexibility to adjust to new tasks should company or office needs change
• Strong interpersonal skills to interact positively with all employees
• Leadership ability to manage challenges and oversee employees
• Attention to detail to ensure tasks are completed thoroughly and correctly
• Excellent time management skills
• Previous experience working in an office environment in an office management position
• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, and negotiation and personnel information systems.

 Requirements:

• High School Diploma or GED
• Bachelors or Associates Degree preferred, but not required.
• Confidentiality of Protected Health Information.
• Previous experience as an office manager.
• Data entry skills and knowledgeable in arithmetic and statistics.
• Proficiency in English and Spanish preferred.
• Customer service orientation and negotiation skills.
• High degree of accuracy and attention to detail
• Negative TB Test -(retest required annually)
• Adult/Child/Infant CPR AED Certification (renewed every two year

• First Aid Certification
• Valid Driver License with proof of insurance. (must maintain throughout employment).
• Must be able to pass a background check.

Therapist

 Peoples Health Care Connection is seeking a fee-for service/contract Therapist position who will be responsible for providing individual, group, marital and family therapy to clients in the community. This is an excellent position for someone who wants flexibility in their schedule.

GENERAL RESPONSIBILITIES

 Provides direct client services in the community and outpatient setting using evidenced based practices.

• Maintains all required and appropriate documentation for clinical records and progress notes for assigned cases in accordance with agency policies and procedures.
• Conducts and documents screening and assessment of adults, adolescents and/or children in order to elicit information concerning presenting problem, demographic information, and medical history in accordance with agency specifications.
• Completes and documents psychosocial histories and assessments for clients in accordance with agency specifications.
• Complete and updates individualized treatment plans that are client centered, strength based, developing goals and objectives that are measurable.
• Coordinate client care with the treatment team.
• Knowledge of addictions, recovery, mental health and other co-occurring disorders. Excellent interpersonal skills and the ability to maintain a positive collaborative relationship.
• Experience in crisis intervention and conflict resolution skills.
• Experience working with an ethically, culturally and racially diverse client population; ability to work harmoniously with a wide diversity of individuals.
• Represents the center in a professional manner within the community, including being a liaison with other behavioral health facilities, medical health facilities, area schools and community agencies.
• Maintain quality standards and is fully committed to the company’s philosophy of Community Based Care.

 QUALIFICATIONS

 A Master’s degree from an accredited university or college with a major in the field of counseling, social work, psychology, or a related human service field, and two (2) years professional experience providing services to adults, adolescents and/or children with serious mental illness and/or substance abuse/addiction.

Requirements

• Undergo a criminal background check
• Current and valid driver’s license
• Employment reference check
• Copy of college transcripts/college diploma
• Negative TB Test
• Current CPR and First Aid Certifications

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We areseeking professionals to provide a wide range of services to our clientpopulation, including clinical duties, counseling, case management, andfacilitating psycho-educational groups.

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Musthave good working knowledge of the DSM-IV-TR/DSM-V. Must have excellentassessment, psychotherapeutic, and documentation skills, and be good at timemanagement, prioritizing duties, working with clients, colleagues andsupervisors. Must be flexible, ethical, culturally sensitive and respectful inall interactions. Bilingual candidates preferred.

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Pleaseinclude resume and salary requirements.

DESCRIPTION: This is specialized nursing work diagnosing and treating acute, episodic, or chronic illness independently or as part of a healthcare team. Will focus in health promotion and disease prevention. May order, perform, or interpret diagnostic tests such as lab work. May prescribe medication. Must be a registered nurse and have specialized, graduate nursing education.

REPORTS TO: MEDICAL DIRECTOR

GENERAL RESPONSIBILITIES

• Perform initial patient screenings such as psychiatric evaluations and patient history and examinations.
• Prescribe medication dosages, routes, and frequencies based on patient characteristics such as age and gender.
• Analyze and interpret patient histories, symptoms, physical findings, or diagnostic information to develop appropriate diagnoses.
• Develop treatment plans based on scientific rationale, standards of care, and professional practice guidelines.
• Diagnose or treat acute health care problems such as mental illnesses.
• Prescribe medications based on efficacy, safety, and cost as legally authorized.
• Counsel patients about drug regimens and possible side effects or interactions with other substances such as food supplements, over-the-counter (OTC) medications, or herbal remedies.
• Recommend interventions to modify behavior associated with health risks.
• Detect and respond to adverse drug reactions, with special attention to vulnerable populations such as infants, children, pregnant and lactating women, or older adults.
• Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients' individual circumstances.
• Assists in the development of overall policy and protocols related to the management of nursing care problems and the delivery of client care.
• Supervises the delivery of health services and monitors professional methods and techniques.
• Provides consultation and technical assistance in evaluating the appropriateness of client care as it relates to primary care.
• Provides leadership in the development and design of health educational materials and training of personnel.
• Orders, conducts, interprets, and/or evaluates diagnostic tests to identify and assess patient's condition.
• Prescribes or recommends drugs or other forms of treatment, such as physical therapy, inhalation therapy, or related therapeutic procedures.
• Discusses cases with physician.
• Informs physician of patient's condition.
• Consults with and/or provides technical assistance to public and private entities concerning health care.
• Conducts specified laboratory diagnostic tests and procedures such as urinalysis, blood counts, x-rays, smears, and cultures.
• Monitors the quality of care or standards of practice to ensure compliance with state and federal requirements.
• Plans and conducts family, patient, and health education by counseling and fostering inclusion of the educational concepts into all phases of the health care provided.

QUALIFICATIONS

• Experience providing clinical supervision and ability to supervise per Board of Behavioral Science requirements towards appropriate licensure;
• Knowledge of additions, recovery, mental health and other co-occurring disorders;
• Experience in working with addition in a residential and / or intensive outpatient milieu;
• Experience in working with chemical dependency in an outpatient milieu;
• Experience in crisis intervention and conflict resolution skills;
• Excellent interpersonal skills and the ability to maintain a positive collaborative relationship among staff.
• Ability to work in a fast-paced, dynamic environment.
• LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS
• Certification as an Advanced Registered Nurse Practitioner in accordance with Chapter 464, Florida Statutes, and in accordance with Rule 64-B9, Florida Administrative Code, or certification as a Physician’s Assistant in accordance with Chapter 458, Florida Statutes.
• Valid Driver’s License;
• Experience working with an ethically, culturally and radically diverse staff; ability to work harmoniously with a wide diversity of individuals.

 DESCRIPTION: The Case Manager is responsible for providing case management services, including assessing clients’ needs, conducting psychosocial evaluations, developing individual treatment plans and maintaining daily progress notes.

 REPORTS TO: Case Manager Supervisor

 GENERAL RESPONSIBILITIES

 Provide case management services.

• Provide education and support to clients and their family members.
• Conduct psychosocial evaluations.
• Develop individual treatment plans.
• Coordinate client care with the treatment team.
• Make appropriate referrals to outside community agencies as needed.
• Will require some travel to client’s homes and facilities in the community, and other surrounding communities.
• Monitor all aspects of client care and prepare and maintain client records in accordance with county, state and federal statutes.
• Knowledge of addictions, recovery, mental health and other co-occurring disorders.
• Excellent interpersonal skills and the ability to maintain a positive collaborative relationship with all staff.
• Experience in crisis intervention and conflict resolution skills.
• Ability to work in a fast-paced, dynamic environment.
• Experience working with an ethically, culturally and racially diverse client population; ability to work harmoniously with a wide diversity of individuals.
• Represents the center in a professional manner within the community, including being a liaison with other behavioral health facilities, medical health facilities, area schools and community agencies.
• Maintain quality standards and is fully committed to the company’s philosophy of Community Based Care.
• Please note that this is an in-person position not remote.

Qualifications

• A Bachelor’s degree from an accredited university or college with a major in counseling, social work, psychology, nursing, rehabilitation, special education, health education or a related human service field, and one (1) year full-time or equivalent experience working with children and adults with severe mental illness and/or substance abuse/addiction.

REQUIREMENTS

•  Negative TB Test (must be renewed annually)
• CPR & First Aid Certification (Must be renewed every two years)
• Valid driver’s license and proof of insurance (Must be maintained throughout employment)
• Undergo a criminal background check
• Employment references check
• Must provide a copy of College transcripts/College diploma

HOURS OF THE POSITION

 The Case Manager hours will be Monday through Friday 8:00am to 5:00pm with a one (1) hour unpaid lunch. There may be schedule changes to meet the needs of the program which may require some evening work. Case Managers will be expected to have at minimum 32 billable hours a week .